Legal

Privacy Policy

Last updated 1 August 2026

This policy explains how Hastraa Arabia Limited ("HAL", "we") collects, uses and protects personal information provided through www.hastraa.sa.

Information we collect

We collect information you provide directly through our enquiry and resource-access forms. This typically includes your name, business email address, company, job title, country and, where you choose to provide it, a telephone number and the content of your message.

We also record technical information about how the site is used, including the page or campaign that referred you, so we can understand which content is useful. This is collected only where you have accepted analytics cookies.

Why we use it

We use the information you provide to respond to your enquiry, to deliver the resource you requested, and to contact you about services related to your enquiry where you have consented to that contact.

We do not sell personal information, and we do not share it with third parties for their own marketing purposes.

Consent

Where you submit a form, we record the consent statement shown to you at the time, together with the date and time of submission, so that the basis for contacting you is auditable.

You may withdraw consent at any time by contacting us at the address below. Withdrawing consent does not affect processing carried out before the withdrawal.

Retention

We retain enquiry and resource-access records for as long as necessary for the purpose they were collected for, and in line with HAL policy and applicable requirements in the Kingdom of Saudi Arabia.

Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us using the details below.

Contact

Questions about this policy can be sent to connect@hastraa.sa, or to Hastraa Arabia Limited at the registered office listed on our contact page.